Shipping policy
Shipping Policy
Order Processing
We proudly ship worldwide.
All orders are processed within 1-3 business days. Once your order has been prepared and dispatched, you'll receive a shipping confirmation email.
Shipping & Delivery
After processing, orders typically arrive within 8-14 business days, depending on your location and local courier services.
Please note that delivery times are estimates and may vary during busy periods, holidays, or due to unexpected carrier delays.
Order Tracking
As soon as your order has been shipped, we'll send you a confirmation email containing your tracking information.
Please allow 24-48 hours for tracking updates to appear in the carrier's system.
Order Changes & Cancellations
Once an order has entered processing, it can no longer be modified or canceled.
If you decide not to keep your item after it arrives, you're welcome to take advantage of our 30-Day Return Policy.
Delayed Tracking Updates
If your tracking information hasn't updated after the processing period, there's no need to worry.
In many cases, shipping carriers experience scanning delays, meaning your package may still be moving through the network and on its way to you.
If your order exceeds the estimated delivery timeframe or you have any concerns, our support team will be happy to help.
Need Help?
For any questions regarding your order, shipping status, or returns, please contact us at:
Customer Support Hours
Monday - Friday
8:00 AM - 6:00 PM (Eastern Time)
Email: toliveria@outlook.com